Privacy Policy

This Privacy Policy describes how Kappi.ai process personal data and other information through its website (the “Website“) and products (the “Products“), by explaining what types of information Kappi.ai collects, how that information is used, Kappi.ai’s sharing practices, and your choices. Kappi.ai is the controller for purposes of this Privacy Policy.

Information We Collect
We collect information from you directly, automatically through the Website and from third parties. Each collection mechanism is described in more detail in this Privacy Policy.

Information You Provide Directly Through our Website:
When you contact us through the Website, we may ask you to provide us with your name, email address, company name, job title, phone number, and resident country. We request this information in order to effectively address your comments and questions and provide you with relevant information in response to your inquiry.
When you access or download certain resources, including solution briefs, case studies, analyst reports, ebooks, guides, whitepapers, product demonstrations, or webinars, we ask for your name, email address, company name, job title, phone number, and resident country so that we can provide you with the content you have requested and provide you with information about our products and services that may be of interest to you.
We collect any information that you submit through the chat functionality on our Website in order to respond to your questions. This chat functionality uses some automated processes to assess how we can best support your request(s).
We collect any information that you provide on our Website in connection with support queries, such as contact data and the content of any communications with us.
If you apply for a job with Kappi.ai, we collect any information you provide in connection with your application submission, including applications information submitted through any third party recruiting platforms used by us.

Through use of our Products:
We collect any information that you provide when you register an account, create or modify your profile, or set preferences while using our Products. We use this information to provide the Product to you.
When you purchase, use, or obtain support for a Product, we ask you to provide your name, email address, and company name, so that we can provide you with the content you requested.
Some of our Products contain features that allow users to collaborate with each other, such as planning rooms and communities. We collect and store any content that you post, send, receive and share using these features. We use this information to provide the Product to you.
When you use our support services in connection with a Product, we collect any information you provide to us during the support process, including your contact information and details about your query.

Automatically Collected Information
We automatically collect the following types of information when you use our Website and Products, including:
pages and files accessed;
time of access;
browser version;
operating system;
device ID;
previously visited pages ;
IP address;
application information;
mobile device information;
session ID;
cookies

You may also be able to engage with the Website or our Products through social media services or other third-party platforms, such as Facebook, including through third-party social media plug-ins, integrations and applications. When you engage with our content on or through social media services or other third-party platforms, plug-ins, integrations, or applications, you may allow us to have access to certain information in your profile and information about your interaction with our content. For a description on how social media services and other third-party platforms, plug-ins, integrations or applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings.

Cookies
When you visit our Website, we store certain information from your browser using cookies or similar technologies such as web beacons. A cookie is a small text file that is stored on your device through your browser. The cookies used by our Website include both session-based cookies, which expire after you close your browser or turn off your computer, and persistent cookies, which remain on your device until you affirmatively remove the. Cookies allow us to collect analytics data, remember your language settings, and perform other useful functions that help simplify your user experience. You can choose to accept all cookies or adjust your cookie settings the first time you visit our Website. You can modify your cookie settings at any time thereafter:

Cookies Settings
Third parties may also use cookies or similar technologies on our Website for advertising, retargeting, analytics, and tracking. Please see “More About Analytics and Advertising” and “Your Choices and Rights” below for more information about third party cookies.

How We Use Your Information
We use your information:
• to provide and improve our Website;
• to monitor interactions with our marketing emails;
• to conduct surveys;
• to protect our interests or the interests of third parties;
• to maintain and enhance the security of our Website;
• to improve our Products;
• to provide you with the Products you requested;
• to prevent abuse of our Website;
• to comply with our legal obligations;
• to communicate with you;
• for analytics and advertising;
• to perform or enforce our agreements;
• to conduct hiring;
• for load distribution and optimization of our Website;
• to provide customer support in connection with our Products;
• for any other purpose with your consent.
Third Party Sharing
We disclose information: • to our affiliates in connection with your use of our services or our business relationship with you; • to contractors, service providers, and other third parties we use to support our Website; • to fulfill any purpose for which you provide it; • for any other purpose disclosed to you when you provide the information; or • with your consent. We may also disclose your information: • to comply with any court order, law, or legal process, including to respond to any government or regulatory request; • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets; • if we believe disclosure is necessary or appropriate to protect our rights, property, or interests, our investors, or others.

Bases for Processing
The legal bases for our processing activities include: • Your consent; • Kappi.ai exercising its rights and performing its obligations in connection with entering into or performing under any contract it makes with you; • Compliance with our legal obligations; • Kappi.ai’s legitimate interests that are not overridden by your interests or your fundamental rights and freedoms.

More About Analytics and Advertising
We use third party analytics services to help track how users interact with our Website. Third parties also use cookies or web pixels for online advertising personalization. Third-party tracking technologies are not controlled by us, even if they use our Website to help store or collect data. Statements regarding our practices do not apply to the methods for collecting information used by third-party advertisers and others or the use of the information that such third parties collect. The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices.

Third-Party Platforms and Social Media
This Privacy Policy applies only to Kappi.ai and not to any other platforms, products, websites, or applications operated by third parties. Our Website may contain links to other platforms, products, websites, and applications which we believe may be of interest to you. Our Website also contains links that allow you to connect with us on social media. Kappi.ai is not responsible for the privacy practices of any platforms, application, or websites not controlled by us. We encourage you to review the privacy policies of any website, application, or platform you use outside of our Website before providing any information to or through them.

Social Media Plug-ins
When you click on a plug-in on our Website, you will be connected to the social media platform you selected. Kappi.ai currently uses plug-ins for the following social media platforms:

Facebook

LinkedIn

Twitter

Instagram

Whatsapp

Data Retention
We only store information for as long as is needed to fulfil our contractual or legal obligations or any other permissible purpose for which we have collected it, including to prevent fraud or security incidents. When the applicable retention period has expired, we take measures to permanently delete the information, aggregate it, or anonymize it.

Security
We use commercially reasonable administrative, physical, and technical measures to safeguard your information and help protect it from unauthorized access. However, we cannot guarantee complete protection of your information since transmission via the internet is not 100% secure. You play an important role in keeping your information secure. You should not share your user name, password, or other security information for your account with anyone. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us as detailed in the “Contact Us” section.

Children
Our Website and Products are not directed to children, as defined under applicable law. If you believe that a child has provided their information to us through our Website or Products, please contact us as detailed in the “Contact Us” section, so that we can take steps to delete it.

Your Choices and Rights
You can control the use of cookies on our Cookies Settings or within your browser. However, please note that disabling some or all cookies may affect the functionality of our Website. Our Website does not respond to browser “Do Not Track” signals.
If you register for certain services on our Website, we may send you promotional emails. You can opt out of these promotional emails by clicking on the “unsubscribe” link within any promotional email.

Changes to This Privacy Policy
We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If we make any material changes to our privacy practices, we will notify you in accordance with applicable law prior to the changes becoming effective.

Last updated: April 26, 2023

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